Frequently Asked Questions
A. When will get the items after I place order?
Q. Once your payment is confirmed,we will arrange the goods within 1~4 days; if not in stock, we will inform you before placing the order.
A. If I only know the excavator model, but can not offer parts No,what should I do ?
Q. If possible, you can send us pictures of old products, nameplate or the size for reference.
A. How can you guarantee the quality?
Q. We will 100% test the goods before delivery. We also support video inspection.
A. How long will it take to delivery to my address?
Q. The normal delivery time is 3-7 days, depending on which country you are in.?
A : Which delivery method will you choose?
Q : By sea, air or express(DHL,Fedex,TNT, UPS, EMS etc.)，Sometimes we will arrange as the customer's demand.
A: What's package? Can you give me the package according my requirement?
Q. We usually packed by standard exported box or carton. And yes we can pack as per your requirement.
A: Can the price be cheaper?
Q: Of course, you will be offered a good discount for a big amount.
A: Why should I choose to buy from you?
Q:Our advantages: 100% quality assurance, develop and manufature follow original ones;Quick response within 24 hours; Small order allowed;Reasonable stock and timely delivery;Neutral packing, customized packing are allowed. Positive customer feedback from abroad market;Excellent after-sales service.
A : Which payment terms can you accept?
Q : Paypal. Western Union, Bank Transfer, T/T...
